Privacy Policy

Sunthrills.com (“Sunthrills,” “we,” “us,” “our”) is operated by Perfect Place Travels Inc., located in Victoria, British Columbia, Canada.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or use our services.

1. Our Role

Sunthrills operates as a travel discovery and decision-layer platform. We provide curated travel information and direct users to independent third-party reservation platforms or medical providers.

We are not a travel agency, hotel operator, airline, tour operator, medical clinic, or insurer.

2. Information We Collect

A) Information You Provide

• Name
• Email address
• Phone number
• Travel preferences
• Concierge requests
• Medical tourism inquiry interests (non-clinical information only)

Please do not submit medical records or highly sensitive medical data through standard website forms unless explicitly directed through a secure channel.

B) Information Collected Automatically

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Click activity
• Referral source
• Cookie and tracking data

C) Referral and Conversion Reporting

When users click outbound partner links, we may receive limited referral confirmation data (such as that a reservation occurred). We do not receive payment details or medical records.

3. How We Use Information

We use personal information to:

• Respond to inquiries
• Provide concierge assistance
• Improve website performance
• Personalize user experience
• Send requested communications
• Send marketing communications (unsubscribe available at any time)
• Analyze referral and performance metrics
• Maintain security
• Comply with legal obligations

We collect and use personal information consistent with Canadian privacy principles, including meaningful consent and limited collection.

4. Consent

By using our website and submitting information, you consent to the collection and use of information as described in this policy.

You may withdraw consent by contacting us, subject to legal or contractual limitations.

5. Sharing of Information

We may share information with:

• Website hosting providers
• Analytics providers
• CRM and email service providers
• Affiliate and reservation partners upon outbound redirection
• Legal or regulatory authorities if required

We do not sell personal information.

6. International Processing

Some service providers may process data outside Canada. Where this occurs, appropriate safeguards are implemented.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

8. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.

9. Your Rights

You may request:

• Access to your personal information
• Correction of inaccuracies
• Withdrawal of consent

Requests may be sent to:

privacy@sunthrills.com

We may verify identity before fulfilling requests.

10. Children

Sunthrills.com is not directed to children. We do not knowingly collect personal information from minors.

11. Updates

We may update this Privacy Policy periodically. Changes will be reflected in the “Last Updated” date above.